Welcome
Hello!
Values
Inclusiveness — We are non-judgemental, non-discriminatory and accepting of all people.
Respect — We will treat everyone with respect and recognise each individual for his/her own unique strengths. We treat others with the highest degree of dignity and understanding.
Holistic — Means that we are interested in engaging with and developing the whole person in all ways.
Compassion — We have a deep awareness and understanding of the needs and complexities of each individual. We want to make a difference to those that need it most.
Choice — We will support the individual’s right to choose so that they feel heard and supported every step of the way.
Trust — We recognise that trust is a key element of the success of all relationships in the network.
At Radiance, all staff have experienced difficulties with mental wellbeing in the perinatal period (conception to child’s age of 2).
We’ll hold space for your thoughts and emotions and help you where we can. We are non-judgemental, non-discriminatory and accepting of all people.
Accessibility
If you have trouble accessing our information, please use any of the services below or use the Assistant in the bottom right hand corner of our website (a small person in a purple circle).
National Relay Service
If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.
Website: www.relayservice.gov.au
Phone help desk: 1800 555 660
- TTY users phone 133 677 then ask for 08 9222 4222
- Speak and Listen users phone 1300 555 727 then ask for 08 9222 4222
- Internet relay users connect to the NRS then ask for 08 9222 4222.
Translating and Interpreting Service National
TIS National is an interpreting service provided by the Department of Home Affairs for people who do not speak English.
Phone: 131 450
Website: www.tisnational.gov.au
Feedback
If at any point, you have any feedback (positive or not so positive), please know we welcome your input. You can find out more about how to give feedback here on our website.
Your rights and responsibilites
Radiance has its own Charter of Rights and Responsbilities for both our mums, dads and children as well as our staff and volunteers. You can also find out more about our work ethic in our Code of Conduct. Find out more about some of our other policies for Radiance. For further information about patients’ rights and responsibilities visit HealthyWA.
