Respecting the privacy of our clients, donors, members, staff, volunteers and of the Radiance Network South West Inc (“Radiance”) itself is a basic value of Radiance.
Personal and financial information is confidential and should not be disclosed or discussed with anyone without permission or authorisation from the Chair, or Vice-Chair if Chair not available.
All information concerning clients, former clients, our staff, volunteers, and financial data, and business records of Radiance is confidential. “Confidential” means that you are free to talk about Radiance and about your program and your position, but you are not permitted to disclose clients’ names or talk about them in ways that will make their identity known. No information may be released without appropriate authorization. This is a basic component of client care and business ethics.
Care shall also be taken to ensure that unauthorised individuals do not overhear any discussion of confidential information and that documents containing confidential information are not left in the open or inadvertently shared.
Employees, volunteers, and management committee members of Radiance may be exposed to information which is confidential and/or privileged and proprietary in nature. It is the policy of Radiance that such information must be kept confidential both during and after employment or volunteer service.
Employees and volunteers, including management committee members, are expected to return materials containing privileged or confidential information at the time of separation from employment or expiration of service.
Failure to maintain confidentiality may result in termination of your employment, or other corrective action. This policy is intended to protect you as well as Radiance because in extreme cases, violations of this policy also may result in personal liability.